Privacy Policy

At Citizens Coffee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

Personal Information: We collect personal information such as your name, email address, billing information, and shipping address when you make a purchase, sign up for our newsletter, or contact us.

Usage Data: We may collect data on how you interact with our website, including your IP address, browser type, and browsing history, to improve our services.

2. How We Use Your Information

Order Processing: We use your personal information to process your orders and ensure proper delivery.

Customer Support: Your contact information is used to respond to your inquiries and provide customer service.

Marketing: With your consent, we may send you promotional emails about new products, offers, or updates. You can unsubscribe from our mailing list at any time.

Improving Our Services: We use usage data to analyze trends, manage the website, and improve user experience.

3. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third-party providers for purposes such as payment processing, shipping, and email marketing. These parties are bound by confidentiality agreements and will only use your data for specified purposes.

Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure encryption technologies, and we partner with reputable services to ensure your data remains safe.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect data about your interactions. Cookies help us remember your preferences and track your shopping cart. You can disable cookies in your browser settings, though this may affect certain functionalities of our website.

6. Your Rights

Access and Update Information: You have the right to access and update the personal information we hold about you. If you wish to correct or delete any of your information, please contact us at hello@citizenscoffee

Opting Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal data, please contact us, and we will promptly delete the information.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and it is your responsibility to review this policy for updates.

If you have any questions or concerns about our Privacy Policy, please contact us at

[email protected]

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