By using our website, purchasing products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before accessing our website.
Product Availability: All products displayed are subject to availability. We reserve the right to discontinue or modify products without prior notice.
Pricing: Prices are subject to change without notice. Any promotional offers, including free shipping for orders of two or more items, are valid while supplies last and may be subject to additional terms.
Order Processing: We reserve the right to refuse or cancel any orders. In case of cancellation after payment, we will issue a full refund.
Free Shipping: We offer free shipping on orders of two or more items or purchases over $25.
Delivery Time: Shipping times may vary based on location. While we strive to deliver within our estimated timeframes, we are not responsible for delays caused by external factors.
International Shipping: We currently ship to domestic locations and select international destinations. Additional fees and delivery times may apply for international orders.
Return Policy: If you're not satisfied with your purchase, you may return the item within 30 days of receipt for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by proof of purchase.
Refunds: Refunds will be processed within 7 business days after we receive the returned item. We reserve the right to refuse returns if the item is not in its original condition.
Shipping Costs: Shipping costs for returns are the responsibility of the customer unless the item was damaged or incorrect upon delivery.
All content, including text, images, graphics, and trademarks, are the property of Citizens Coffee or its licensors. You may not copy, reproduce, or distribute any content without prior written consent.
Product Use: Citizens Coffee products are for personal use only. We are not responsible for any adverse reactions resulting from the use of our products.
Third-Party Trademarks: We are not endorsed by or affiliated with Nespresso® or Keurig® and make no claims of association with these brands.
We will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. In no event will our liability exceed the amount paid by you for the purchased items.
These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of the courts in Texas, USA.
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to review these terms periodically.
If you have any questions about our Terms of Service, please contact us at hello@citizenscoffee
.